Anand Vridhashram Seva Trust - Cancel & Refund Policy
At Anand Vridhashram Seva Trust, we are committed to transparency and integrity in all our interactions, including handling cancellations and refunds. Please read this policy carefully to understand our guidelines regarding cancellations and refunds for donations made to our trust.
Donation Cancellation:
- General Donations:
- Once a donation is made to Anand Vridhashram Seva Trust, it is considered final and non-refundable.
- We are unable to process cancellations or refunds for general donations, as they are immediately put to use for our charitable activities.
- Specific Campaigns or Projects:
- For donations made towards specific campaigns or projects, please note that cancellation requests can only be considered if the project has not been fully funded or implemented.
- To request a cancellation of a donation towards a specific campaign, please contact us at [email protected] with your donation details and reasons for cancellation. We will review the request on a case-by-case basis.
Refund Policy:
- Erroneous Transactions:
- In the event of an erroneous or unauthorized transaction, please contact us immediately at [email protected] for assistance.
- We will investigate the transaction and, if verified, process a refund as per our discretion and applicable regulations.
- Failed Transactions:
- If a donation transaction fails due to technical issues or other reasons, and the amount is debited from your account but not received by Anand Vridhashram Seva Trust, please contact us with the transaction details.
- We will work with you and the payment gateway provider to resolve the issue and, if necessary, initiate a refund.
Refund Process:
- Timeline:
- Refunds, when applicable, will be processed within a reasonable timeframe.
- The timeline for receiving the refunded amount may vary based on the payment method, bank processing times, and other factors.
- Notification:
- We will notify you via email once a refund has been initiated.
- Please note that the time it takes for the refunded amount to reflect in your account may depend on your bank or payment provider.
Contact Us: If you have any questions or concerns regarding our Cancel & Refund Policy, please reach out to us at [email protected] or +(91) 9225101930 for further assistance. We strive to provide prompt and satisfactory resolutions to all inquiries related to donations and refunds. Thank you for supporting Anand Vridhashram Seva Trust and our mission to serve the elderly and needy. Your generosity and understanding are deeply appreciated. This Cancel & Refund Policy is subject to change without prior notice. Please refer to the latest version of this policy on our website for updates.